Bakr Omar

Omar Bakr


Name:Omar Bakr
Date of birth:August 4, 1978
Address:Helsinki / Rauma, Finland
Phone:+358 (0)46 521 3249
This is me! :)

In this online resume you can find details about my past experiences. You can also download a printable copy from the Resume section.

Most of my experience comes from customer services and management in various industries. Having lived & worked in various places with people from all over has given me more cultural experience and cultural awareness. I'm an outgoing person with a passion for music and dance. I love working in start-ups with entrepreneurs and other like-minded people.

If you have any questions just ask!

Overall Experiences & Skills

Job related experience

  • 10 Years of Management & Leadership positions
  • 11 Years in Tourism Industry
  • 15 Years in IT Industry (Freelance)
  • 16 Years of Customer services & support


  • English (Bilingual)
  • Dutch (Bilingual)
  • Spanish (Proficient)

Natural & acquired skills

  • Entrepreneurial & analytical thinking
  • Process efficiency & problem solving
  • Interpersonal abilities
  • Dedicated & flexible
  • Fast learner & IT literate

Professional Experience

2007 - present

Bizzall / BizzallMedia


Working on some of my own projects, one for which I lived in the SF bay area for 3 months, attending entrepreneurship seminars at Stanford University, attending various angel & vc pitch events and other start-up related events.
Providing IT & Graphic Design services.

Responsibilities & Required Skills
  • Business plan writing
  • Financial forecasting & budgeting
  • Interviewing & recruiting
  • Outsourcing development
  • Site & application wireframing
  • Sales & marketing strategy development
  • CMS Websites setup and maintenance
  • Hosting, domain & email management
  • Graphic design for printed & online marketing material

2011 - present

IDNZ (I Dance)

Founder / Teacher

Teaching Latin dances (Salsa, Cha Cha, Bachata) at IDNZ Helsinki, organizing social dance parties and building a small community. Organizing the Helsinki AfroLatin Flow Festival

Responsibilities & Required Skills
  • Quality teaching to local and international students of various levels from beginners to advanced
  • Marketing our teaching services through printed media and social media
  • Graphic design of printed and online marketing materials
  • Website setup, hosting & maintenance
  • Overall administration
  • Teaching & party venue searching & negotiating
  • Negotiate with international performing artists for festivals and intensive weekends
  • Event organizing
  • Community building
  • Motivating and encouraging people
1997 - 2007


IT Consultant

IT Consultant for private customers and small businesses on the Costa Blanca, Spain.

Responsibilities & Required Skills
  • Meetings to understand client’s computer & network requirements
  • Purchasing of devices, parts and software
  • Building & repairing desktop pc’s
  • Computer & network installation
  • On site, phone & online support
2004 - 2007

Harding Bros UK

Retail Management
On-board Retail Manager 2005-2007
On-board assistant Retail Manager 2004-2005
Duty Free Retail Management onboard 3*-5* cruise lines selling luxury brands, cosmetics, fragrances, jewelry and clothing.
Responsibilities & Required Skills
  • Ensuring high standard of customer service and complaint resolution
  • Managing & training sales teams of up to 22 persons
  • Designing, writing & implementing training manuals & reports
  • Luxury brands & products training, promotion and sales
  • Inventory management and stock takes
  • Purchasing/Ordering of merchandise of up to €250k per week
  • Accounting – daily cash handling, weekly payrolls
  • Knowledge of applicable tax and duty free laws, regulations and procedures
  • Office administration
  • Attending executive revenue meetings
  • Collaborating with different on-board revenue departments on cross promotions to increase revenues
  • Liaising between different on-board departments and shore-side head office
  • Dealing with a wide variety of nationalities, cultures & languages both from customers & employees.
2001 - 2003

Digitalseas International

Internet Café Manager

Based on various Cruise Lines cruising the Mediterranean & Gulf of Mexico, responsible for running & promoting the on-board internet café.

Responsibilities & Required Skills
  • Customer service & complaint handling
  • Daily sales reporting
  • IT Services – local IT maintenance & services
  • IT Training – introduction courses to Word & Excel
  • Liaising between different on-board departments and shore-side head office
  • Collaborating with different on-board revenue departments on cross promotions to increase revenues
1997 - 2000

CBM Vacation Options

Reception Manager

Based on the Costa Blanca, Spain in various holiday resorts. Front & Back office management, managing a team of 14 persons providing guest services and complaints handling in busy holiday resorts. Additionally local IT support technician for the IT department based in Palma de Mallorca, Spain.

Responsibilities & Required Skills
  • HR – recruiting and training of reception staff; setting up work & holiday schedules
  • Accounting – daily cash handling, monthly payrolls
  • IT Services – local IT maintenance & services
  • Registration & data entry of clients
  • Liaising between different sales and admin departments and head office


1978 - present


Netherlands, Spain, Finland, USA, Greece, Cyprus

Let's keep in touch